The Maine Public Utilities Commission on Tuesday agreed to expand the scope of the investigation into Central Maine Power Co.’s high bills.
Liberty Consulting Group of Pennsylvania at the end of May started an audit of CMP’s new metering and billing systems following hundreds of customer complaints about high bills.
In their ruling today, PUC Chairman Mark Vannoy and commissioners R. Bruce Williamson and Randall Davis agreed to expand the audit to include problems with customer communications. Some customers complained that CMP was either difficult to reach or didn’t answer their billing questions.
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